Privacy Policy for Zig AI Inc.
Introduction
Zig AI Inc. (“we”, “our”, “us”) values your privacy. This Privacy Policy explains how we collect, use, share and protect information when you use https://zig.ai or any associated services.
Information We Collect
We may collect:
- Registration data: name, email, organization, payment information (if applicable).
- Usage data: IP address, browser type, usage logs, analytics data, device information.
- Cookies and similar technologies to operate and improve the Service.
Use of Information
We use your data to:
- Provide, maintain and improve the Service.
- Manage user accounts, billing, and support.
- Communicate with you (updates, notifications, support).
- Analyze service usage and enhance performance and features.
Sharing and Disclosure
We do not sell your personal data to third parties.
We may share data with trusted service providers (hosting, payment processors, analytics) solely to the extent needed to deliver the Service. In event of a corporate transaction (merger, acquisition), data may be transferred with notice to users.
AI Processing and Third-Party AI Providers
Zig.ai uses third-party artificial intelligence service providers, including OpenAI and Anthropic, to provide its core AI-powered functionality.
When you use Zig.ai, we may send data that you provide to or connect with Zig.ai to these providers for processing. This data may include prompts, messages, voice recordings or transcripts, connected email content from Gmail or Outlook, workspace content, uploaded or pasted text, account identifiers, and other relevant context needed to generate responses, summarize information, prepare insights, and perform requested actions.
We share this data with these providers only as needed to provide Zig.ai’s app functionality and AI-powered features. Zig.ai does not use this data for advertising tracking, does not sell this data, and does not share this data with data brokers.
AI processing is required for Zig.ai’s core functionality. By using Zig.ai’s AI-powered features, you authorize Zig.ai to send the data described above to our third-party AI service providers for processing on our behalf.
We require our third-party AI service providers to process this data in accordance with applicable confidentiality, security, and data protection obligations.
Data Retention
We retain personal data while your account is active or as needed to fulfill legitimate business or legal obligations. If you delete your account, we will remove your personal data within a reasonable period, excluding data that must be kept to comply with legal requirements.
Security
We implement reasonable technical and organizational measures to protect data. However, no method can guarantee absolute security; you use the Service at your own risk.
Your Rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or restrict processing of your personal data; to object to processing; and to withdraw consent. Please contact us to exercise your rights.
Cookies and Similar Technologies
When you visit or log in to our website, cookies and similar technologies may be used by our online data partners or vendors to associate these activities with other personal information they or others have about you, including by association with your email. We (or service providers on our behalf) may then send communications and marketing to these email. You may opt out of receiving this advertising by visiting https://app.retention.com/optout.
Changes to Policy
We may update this Privacy Policy. The revised version will be posted on our website with an updated “Last updated” date. Continued use implies acceptance.
Contact
For privacy questions or requests, contact us at hello@zig.ai or Zig AI Inc., 140 New Montgomery, 4th Floor, San Francisco, CA 94105, USA
